Company Profile |
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Plain Language Management Information Services commenced operations in Sydney, New South Wales, in March 1990. Our first contract in that month was a user manual for a report writer software package, called CLQUERY, that was in beta testing at the construction company De Martin & Gasparini, a division of Boral Limited at the time. Initially we had envisaged offering our expertise in the areas of materials requisition planning (MRP) systems and in computer services business development, but we quickly saw a bigger market opportunity for business communications and documentation, especially involving business software applications and their systems. Other varied contracts followed, slowly at first, and in the next three years our client list included: AAP Communications Limited, Barret Support Services, Motec Personnel, Gestetner Lasers Australia and Techway Limited. In march 1993, Plain Language commenced operations in Melbourne, Victoria, expanding its service offerings to include project management, and instructional support for Enterprise Resource Planning (ERP) systems such as SAP and Mincom. Today Plain Language offers a wide range of business support and management information services. |
The Partners |
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Kerry Phillips
Since 1990, Kerry has been a technical writing contractor involved in developing: design specifications, user manuals, quick reference cards, training and instructor documentation, business documentation and online help. Kerry has also undertaken contracts that included: software validation testing, training instruction, business analysis and project management roles, all in conjunction with large commercial writing projects. Of particular note is her writing experience that includes over nine years of documentation and training support on SAP implementation projects, for fourteen large clients, from release 2 to release 3, version 4.6 and MySAP Workplace applications. Kerry has used all the common software applications, since DOS, and today stays current with the Microsoft Office suite, Lotus suite and the popular graphics, publishing and authoring desktop applications. When not at the keyboard, Kerry enjoys gardening, sewing, reading and catching up with friends.
Dennis commenced his career in electronics as a telecommunications technician in the defence services before entering the computer industry in 1972, where he rose from computer engineer to support engineer and to national customer service manager over the following fifteen years. In 1989, Dennis left permanent employment to work as a contractor in the technical areas of computer and network maintenance, management, sales and business development. After nine years that included developing business and marketing plans, reports and tender for various large organisations and managing the outsourced, national maintenance contract for the Australian Tax Office, Dennis embarked on post-graduate studies in business administration in 1998, and commenced technical writing contract work in 1999, along with other business services that the partnership provides. Dennis received his MBA (Technology Management) in 2003 through APESMA/ Deakin University. Dennis is also experienced with all the current desktop applications for word processing, spreadsheet, presentation, graphics and project management. He is skilled in computer-aided drawing, HTML, XML and the Visual Basic language. Away from work, when relaxing, Dennis likes to fish, go sailing, compose music or just tinker with electronics. Home Company Profile Services Newsletter Our Customers Contact Us
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Before taking up technical writing as a career, Kerry
gained business experience over sixteen years in a variety of roles,
developing from office administration, through operations, and branch
management, credit control, warehouse and distribution, project
coordination, information systems management and financial control.
